Terms and Conditions

1. Information We Collect

When you interact with our website or use our CCTV solutions, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Product details (e.g., serial numbers)
• Billing and shipping addresses

This data is collected to help us deliver and improve our services, assist with troubleshooting, and offer customer support.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• To process your orders and ensure timely delivery of our products and services.
• To provide support and resolve any issues you may encounter with our CCTV solutions.
• To send product updates, service announcements, and marketing communications (with your consent).
• To improve and customize our website and services for a better user experience.

3. Data Security

We take your privacy seriously and employ strict security measures to protect your personal data from unauthorized access, use, or disclosure. Our systems are regularly updated and secured to maintain the highest standards of protection for your sensitive information.

4. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected. If you request the deletion of your data, we will comply with applicable data retention laws and delete your information in a secure manner.

5. Third-Party Services

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us deliver our services, including:

• Payment processors
• Shipping and delivery services
• Customer support providers

These service providers are required to keep your information confidential and use it only for the purposes of providing services to us.

6. Cookies

Our website uses cookies to enhance your user experience. These cookies help us track site usage and personalize your visits. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Your Rights

You have the right to access, correct, or delete your personal data. If you would like to exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, with the "Last Updated" date at the top of the page reflecting the most recent update.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us:

Email: support@real-i.com

Phone: 123-456-7890

Address: REAL-I CCTV Solutions, 123 Security St, Your City, Your Country